RES-Q: Your Partner for 24/7 Emergency Roadside Assistance

RES-Q: Your Partner for 24/7 Road Assistance

Help is just a few taps away when you need emergency car assistance. Motolite RES-Q is the country’s first app-based service offering 24/7 access to fast, reliable roadside support for dead batteries, flat tire repair, engine overheating, and emergency fuel delivery. A dedicated Motolite team is always on standby, ready to dispatch the right roadside assistance to your exact location so you can get back on the road.

RES-Q: Your Partner for 24/7 Road Assistance

How to Use Motolite’s Roadside Assistance App: RES-Q

The Motolite RES-Q app is your reliable, efficient partner during car emergency breakdowns. With a few taps, you can request the roadside assistance you need and have a Motolite team dispatched to your location fast. Here’s how it works:

1. Register your vehicle.

Download the RES-Q app and register your vehicle details. This allows our team to easily identify your vehicle and dispatch the right emergency service to your exact location without delay.

2.Select the service you need.

Choose the specific assistance your situation requires—jumpstarting a dead battery, flat tire help, overheating assistance, or emergency fuel delivery. RES-Q connects you to the right service for your needs.

How to Use Motolite’s Roadside Assistance App: RES-Q

3. Verify your details and destination.

After selecting your service, confirm your details and location within the app. This helps our team locate you faster and bring the exact assistance you need.

4. Get RES-Q’ed!

Once your request is confirmed, Motolite’s trained technicians head straight to your location. Whether it’s a battery problem, flat tire assistance, fuel, or overheating concern, our team arrives ready to get you back on the road.

What Does Motolite’s Emergency Roadside Assistance Cover?

Motolite RES-Q covers a wide range of emergency roadside assistance, including battery issues and engine overheating to flat tire repair, fuel emergencies, jumpstarts, and warranty access. Wherever you are and whatever the situation, RES-Q gets the right help to your location quickly.

Battery Troubles

Battery Troubles

Motolite RES-Q includes a complimentary battery check and assessment service to keep your battery in optimal condition. Our team evaluates your battery’s health, accounts for contributing vehicle factors, and determines whether a recharge or replacement is needed. If a new battery is required, Motolite delivers and installs it at your location at no extra charge.

Overheating of Engine System

Overheating of Engine System

RES-Q’s emergency service for car breakdowns covers engine overheating, with our team dispatched to assess the cause and provide on-site assistance. Whether the issue involves a coolant leak, thermostat, or water pump, our technicians arrive equipped to help.

Empty or Low Fuel

Empty or Low Fuel

When your fuel runs low with no station nearby, RES-Q arranges fast fuel delivery to your location. Our team provides enough fuel to get you to the nearest gas station and back.

Tire Assistance

Tire Assistance

RES-Q covers flat tire repair for drivers stranded on the road or at their location. Our team will check and change a tire so you can get moving again with minimal disruption to your day.

Jumpstart

Jumpstart

Got a dead battery? RES-Q dispatches rider technicians for a quick, safe jumpstart getting your vehicle back up and running without delay.

E-Warranty

E-Warranty

With the RES-Q app, you can register and access your Motolite battery warranty anytime, anywhere. Your coverage details are always within reach, making it easy to check your warranty status during any roadside emergency.

Roadside Assistance Service Coverage

Service Coverage

Motolite RES-Q is now live in Metro Manila, Cavite, Naga, Pampanga, Metro Cebu, Bacolod, Cagayan de Oro, and Davao—bringing 24/7 emergency assistance for car breakdowns and flat tire help to drivers across the country’s major urban centers and regions.

RES-Q arranges fast dispatch for battery delivery, jumpstart services, flat tire assistance, fuel delivery, and overheating support. Motolite continues to expand its roadside assistance coverage, adding more locations to the network so more Filipinos can access dependable on-call help when they need it.

  • Cebu
  • Pampanga
  • Cavite
  • Cagayan de Oro (CDO)
  • Bacolod
  • Naga
  • Davao

Stay tuned as we continue to roll out services and ensure no driver is ever left stranded.

Service Coverage

Why Filipinos Rely on Motolite’s RES-Q App

Vehicle owners and drivers now have a faster, more convenient way to access emergency roadside support when they need it. Motolite’s RES-Q App puts 24/7 roadside support in your hands; with just a few taps, a trained Motolite technician is on the way. Here’s why the app is the best choice for motorists across the Philippines.

Easily Accessible on Mobile Devices

Easily Accessible on Mobile Devices

Motolite's RES-Q App lets you get roadside assistance anytime, anywhere with just a few clicks on your mobile device. Its user-friendly interface helps you get the services you need quickly and easily.

Real-time Location System

Real-time Location System

With GPS technology, Motolite RES-Q accurately tracks your location when you need roadside assistance. We can provide you with real-time updates on the estimated time of arrival of our authorized service rider technicians.

Free of Charge

Free of Charge

Motolite provides free roadside assistance for vehicles with Motolite batteries installed. Non-Motolite battery users are charged a minimal fee. This excludes fees for radiator coolant, fuel, and car battery purchases.

24/7 Roadside Assistance

24/7 Roadside Assistance

The app provides 24/7 roadside assistance, so help is always just a tap away, day or night. Whether it's a dead battery, flat tire, or any car trouble, our expert team responds quickly to get you back on the road with confidence.

Battery Ordering

Battery Ordering

You can also easily order a new Motolite battery through the app with just a few taps. Enjoy fast, reliable delivery straight to your location—no need to leave your car.

What Makes Motolite the Best Choice for Roadside Assistance?

Motolite’s RES-Q app and nationwide network of trained technicians make getting roadside help simple and reliable. Available 24/7, RES-Q provides emergency roadside assistance anytime, anywhere in covered areas.

  • First App-Based Roadside Assistance Service in the Philippines

    RES-Q is the Philippines’ first app-based roadside assistance service. With a few taps on your mobile device or tablet, you can request help and have a Motolite technician dispatched to your location fast.

  • 24/7 Roadside Assistance Service

    RES-Q is available 24/7, every day of the year. The app is free to download on mobile devices. All services are free for Motolite battery users—note that consumables such as fuel carry an associated charge.

  • Minimal Fee for Non-Motolite Battery Users

    RES-Q is open to all drivers, regardless of their current battery brand. Non-Motolite battery users can access the full range of roadside services for a minimal fee, handled by the same team of skilled Motolite technicians.

  • Flexible Payment Options

    Battery purchases through RES-Q can be paid via COD, GCash, local credit cards, and debit cards. For other services—including refueling, flat tire assistance, and overheating support—we currently accept cash payment.

    RES-Q is now available in Metro Manila, Cavite, Naga, Pampanga, Metro Cebu, Bacolod, Cagayan de Oro, and Davao. Download and register now to get started.

    Download and register now to enjoy hassle-free driving.

Get 24/7 Roadside Assistance Anytime, Anywhere with Motolite RES-Q

Motolite RES-Q is the Philippines’ first app-based roadside assistance service—and it’s free to download. With a few taps, you get instant access to 24/7 roadside assistance delivered by a trained Motolite technician straight to your location. RES-Q is free for all Motolite battery users, and now live across Metro Manila, Cavite, Naga, Pampanga, Metro Cebu, Bacolod, Cagayan de Oro, and Davao.

Download Motolite RES-Q now on Google Play, the App Store, or AppGallery and get started today.

Frequently Asked Questions

Res-Q needs a stable data connection for you to request services and to track the location of our rider. If you don't have a stable data connection, please call our hotline at (+632) 8370-6686.

Yes, we accept Visa and Mastercard credit cards issued in the Philippines.

We accept COD (G-Cash payment is now accepted), local credit cards, debit cards, and ATM cards for battery purchases. We only accept cash payment for flat tire, refuel and overheat transactions.

Once you have successfully submitted your request, you will be able to see the progress of your transaction on your mobile device on the Res-Q App screen.

Once your order/ service has been assigned to a Technician Rider, you may be able to see his/her contact details in the App. If no Technician Rider has been assigned yet, you may call our hotline at (+632) 8370-6686.

Yes, our Technician will provide you with a Sales Invoice/Official Receipt.

Delivery for Motolite battery purchase is free of charge.

Not at this point. Our Res-Q Services are currently available in the following areas: 1. Metro Manila; 2. Carino, Baguio City; 3. Binan, Laguna; 4. San Pablo, Laguna; 5. Sta. Cruz, Laguna; 6. San Fernando, Pampanga; 7. Calicanto, Batangas; 8. Sto. Tomas, Batangas; 9. Dasmarinas, Cavite

Please call our hotline at (+632) 8370-6686 to check on the status of the battery recharging. You may also call our Mobile Numbers: Globe - 09178916686 / Smart - 09188436686. Battery recharging normally takes up to 5 calendar days to complete. We will also get in touch with you when your battery is ready to be returned.

You may call our Customer Support Hotline: (+632) 8370-6686. You may also call our Mobile Numbers: Globe - 09178916686 / Smart - 09188436686 or email us at online@motolite.com. You may also reach out to us through our Official Facebook Page (Motolite Express Hatid).

No, RES-Q roadside assistance for overheating only includes the addition of coolant/water to your radiator, to get you back on the road and to a nearest car service center.

RES-Q tire assistance only includes help in replacing a flat tire using your functional spare tire.

Replacing a tire properly will take about 30 minutes. This is due to having to take the tire off the car to inspect it properly.

  1. Low coolant
  2. Faulty water-pump
  3. Faulty thermostat
  4. locked radiator
  5. Blocked coolant hose(s)
  6. Slipping fan-belt
  7. Head gasket failure

Minimum fuel delivery is 4 liters.